B Lot Hotel Sdn Bhd, together with its subsidiaries, affiliates, related and associated companies (collectively referred to as “B Lot Hotel” and any reference to “we”, “us” or “our”) respects and is committed to the protection of your Personal Data and your privacy. We never share any information with any third party or individual outside our company without your approval. Our policy is in accordance with the Personal Data Protection Act 2010 of Malaysia. We are aware of our responsibilities to protect your personal data, to keep it secure and comply with applicable privacy and data protection laws.
“Personal Data” means information about you, from which you are identifiable. The information that you provide to us (including where applicable sensitive personal data) you provide directly to us. This includes:
B Lot Hotel collects your Personal Data directly, or indirectly through our authorised agents and representatives such as travel agents, your legal representatives, credit reference agencies, in connection with any transaction, arrangements and/or enquiries made with B Lot Hotel including when you send us completed enquiry, application and/or registration forms via various means, including online and physical hardcopies at public venues or in our premises. Your personal data may also be collected from cookies through the use of our website.
We use Personal Data and Other Data to provide you with Services, we will request that you provide Personal Data or Other Data to us directly to develop new offerings and to protect our guests as detailed below. We may not be able to provide the requested Services, if you do not provide the data that we request, or prohibit us from collecting such data,
We will use Personal Data and Other Data for our legitimate business interests, including the following:
We will use Personal Data and Other Data to manage our contractual relationship with you
We will use Personal Data and Other Data in this way with your consent, to manage our contractual relationship with you
Your Personal Data may be transferred, accessed or disclosed within B Lot Hotel for the purposes of processing your reservation for your stay at a B Lot Hotel property and/or your receipt of products and services. B Lot Hotel may engage with third-party payment processors, payment service providers, IT and marketing support service providers, travel agents, employer and other consultants, vendors and service providers who need access to such information to carry out work or provide services on our behalf or who help us to provide the Site to you.
B Lot Hotel may also engage with any law enforcement, courts, Government or regulatory bodies (in whatever jurisdiction), to comply with statutory and government requirement. Your Personal Data may also be shared in connection with a corporate transaction, such as the sale of a subsidiary or a division, merger, consolidation, or asset sale.
B Lot Hotel websites may contain links to third party websites. We are not responsible for the collection, use, maintenance, sharing, or disclosure of data by such websites.
Except where required by local laws, B Lot Hotel does not knowingly collect personal data from minors. If you are a minor, you may only use our Site and services with the permission of your parent or guardian.
You have the right to access and correct your personal data held by us (subject to any exceptions under applicable laws). You may also withdraw your consent to receiving direct marketing communications, or more generally to our processing of your personal data, at any time, and you may in certain circumstances ask us to delete your personal data. To make these requests, or if you have any questions or complaints about how we handle your personal data, or would like us to update the data we maintain about you and your preferences, please send a written request to: email@example.com or by post at C-G-2, Seri Gembira Avenue, No. 6, Jalan Senang Ria, Taman Gembira, 58200 Kuala Lumpur.
This Policy is governed by and shall be construed in accordance with the laws of Malaysia.